New Zealand visa contact
Phone Number
The New Zealand visa office can be contacted by phone at +64 9 914 4100. The phone line is open from 8:30am to 5pm, Monday to Friday (excluding public holidays). When calling, please have your passport number ready as this will help speed up the process.
If you need assistance with applying for an eTA New Zealand, please call +64 9 914 4100 and select option 3. An operator will be able to provide you with further information and guide you through the application process.
Email Address
You can also contact the New Zealand visa office via email at info@immigration.govt.nz. Please include your full name, date of birth, passport number and any other relevant information when sending an email.
If you have any questions or concerns regarding your eTA New Zealand, please send an email to eta@immigration.govt.nz and include your full name, date of birth, passport number and any other relevant information.
Postal Address
You can also contact the New Zealand visa office by post at: Immigration New Zealand, PO Box 3705, Wellington 6140, New Zealand.
When sending a letter or package by post, please include your full name, date of birth, passport number and any other relevant information.
Online Contact Form
The New Zealand visa office also offers an online contact form which can be found on their website at www.immigration.govt.nz.
The online contact form allows you to submit queries or requests for assistance regarding your eTA New Zealand. Please include your full name, date of birth, passport number and any other relevant information when submitting a query or request for assistance.